15 PARTY HOSTESS SKILLS FOR YOUR RESUME AND CAREER

  1. Front Desk
    The front desk is the first point of contact for customers or clients entering a business. Party hostesses use the front desk to complete various tasks such as answering phone calls, handling transactions, checking in customers, and providing assistance to clients. They also manage the front desk during their shift, ensuring that everything runs smoothly.

Here’s how party hostesses use front desk:
Managed the summer camp program front desk as well as taught engineering lessons pertaining to the theme of the week.
Host Parties, Supervise Kids, Set Up/Clean Up party room, Janitorial Services, Inventory, Front Desk.

  1. Food Orders
    Food orders are requests made by customers for specific dishes or items to be prepared and served. Party hostesses use food orders by taking them from guests, preparing the dishes, and serving them. They also manage the orders according to the contracts with paying adults and suggest upgrades when applicable. For example, a party hostess might take a food order for sandwiches and pasta salads, prepare them, and then serve them to the guests.

Here’s how party hostesses use food orders:
Prepare special food orders for groups such as sandwiches, fruit salads, pasta salads, and deserts.
Seated party guest, took food orders, and served order making sure they had everything they needed.

  1. Food Preparation
    Food preparation is the process of transforming raw ingredients into a dish. Party hostesses use food preparation to ensure that meals are ready for their guests. They handle tasks like cash handling and maintaining a clean environment, while also ensuring that food is prepared to the correct standards.

Here’s how party hostesses use food preparation:
CASHIER & SNACK BAR: accurate money handling & food preparation.
Supervised / Organized children’s parties age 3 – 13 Basic food preparation First aid

  1. Customer Service
    Customer service is the act of providing quality support and assistance to customers before, during, and after a purchase. Party hostesses use customer service by ensuring guests have a positive experience, managing customer needs, and resolving issues quickly. They also provide great customer service by setting up party tables, chairs, and decorations, and by being a valuable team member to exceed the guest’s expectations.

Here’s how party hostesses use customer service:
Demonstrated time management and customer service expertise by assisting customers with their dining experience or event and anticipating their needs.
Gained extensive customer service and hospitality experience as a birthday party hostess.

  1. Clean Environment
    A clean environment is a tidy and organized space. Party hostesses use a clean environment in their job by maintaining it while serving food and keeping the bar area tidy. They also ensure a safe and fun space for guests by keeping the environment clean.

Here’s how party hostesses use clean environment:
Maintained a clean environment, while remaining fast-paced.
Serve food, maintain a clean environment.

  1. POS
    POS, or Point of Sale, is a system used to process transactions. Party hostesses use POS to put in orders, print checks, and handle customer transactions. They also use it to manage cash handling and operate front desk areas. For example, a party hostess might use POS to welcome customers and code cash bags accurately.

Here’s how party hostesses use pos:
Utilized the POS system to effectively put in orders and print checks.
Gained proficiency with Aloha POS and accurate cash handling.
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  1. Safety Rules
    Safety rules are guidelines put in place to prevent accidents and ensure well-being. Party hostesses use these rules by enforcing them, supervising activities, and educating customers about them. They also set up and clean up for parties while keeping safety in mind. For example, they might explain safety rules to party-goers before the party starts, or monitor the whereabouts of children during the event.

Here’s how party hostesses use safety rules:
Enforced and followed all safety rules associated with the camp and monitored the whereabouts of the campers are at all times.
Ice supervision including overseeing payment of all customers and enforcing the safety rules and regulations.

  1. Food Service
    Food service is the process of preparing and serving food to customers. Party hostesses use food service by managing the setup, serving, and cleanup of meals for parties. They also supervise the food service to parties. This includes coordinating the food service, decorating, and collecting payments. In addition, they ensure fast and accurate service.

Here’s how party hostesses use food service:
Managed the setup, food service, money, and cleanup of birthday parties of up to 50 people.
Coordinated/Directed theme designed parties, hosted parents and children in party events, food service, collected payments

  1. Drink Orders
    Drink orders are requests from customers for beverages at a restaurant or bar. Party hostesses use drink orders by taking them from customers, putting them in the system, and ensuring they are delivered to the correct table. They also use drink orders to recommend specials or signature drinks to customers, increasing sales and enhancing the customer experience.

Here’s how party hostesses use drink orders:
take food and drink orders.
Substituted as a Server and generated food and drink orders upon customer’s request and submitted payments for services rendered.

  1. Ensure Cleanliness
    Ensuring cleanliness means maintaining a tidy and sanitary environment. Party hostesses use this skill by monitoring dining areas, performing daily cleaning duties, and supervising facilities to ensure they are clean and organized. They also make sure that the setup is proper and that safety procedures are followed.

Here’s how party hostesses use ensure cleanliness:
Circulate facility to ensure cleanliness and adherence to rules and safety procedures.
Inspect dining areas to ensure cleanliness and proper setup as directed by parent/customer.

  1. Safety Procedures
    Safety procedures are rules and guidelines that ensure a safe environment. Party hostesses use safety procedures by monitoring activities, following food safety rules, and ensuring cleanliness. They also assign tasks to employees to ensure compliance with these procedures. This helps to maintain a safe and healthy environment for everyone involved.

Here’s how party hostesses use safety procedures:
Followed safety procedures regarding to food and cleanliness.
Monitor activities to ensure adherence to rules and safety procedures, or arrange for the removal or unruly patrons.

  1. Party Packages
    Party packages are customized deals offered by entertainment venues for special occasions like birthday parties. Party hostesses use these packages to help customers plan their events. They advise customers on the best options, provide information about the packages, and even upsell additional items.

Here’s how party hostesses use party packages:
Address customer concerns and advise customers of best party packages to meet their needs.
Provided information about party packages to the public.

  1. Customer Complaints
    Customer complaints are issues or concerns raised by customers about a product or service. Party hostesses use customer complaints by resolving them, often in the absence of a manager. They listen to customers’ concerns, investigate the issue, and provide a solution or refund when necessary. They also use customer complaints to improve their services and ensure positive customer experiences.

Here’s how party hostesses use customer complaints:
Job description: Hosting Birthday Parties, preparing food, managing other employees, and handling customer complaints.
Job Description: Hosting and scheduling birthday parties, refereeing laser tag games, resolving customer complaints,

  1. Game Room
    A game room is a space where people can play various games. Party hostesses use game rooms by assisting guests in the area, maintaining cleanliness, managing broken games, and showing individuals how to access the room. They may also handle game room machines, run activities, and operate the redemption center.

Here’s how party hostesses use game room:
Assisted in any areas that needed help, such as game room area, merchandise counter, etc.
Maintained the cleanliness of the party room, game room, kitchen, and bathroom areas.

  1. Telephone Calls
    Telephone calls are a means of communication where people talk over a distance using telephones. Party hostesses use telephone calls to answer inquiries, book events, and take reservations. They respond to customer calls in a timely and professional manner. For example, they might answer calls about birthday party reservations or prepare take-out and delivery orders over the phone.

Here’s how party hostesses use telephone calls:
Answered telephone calls and responded to inquiries within a timely manner.
Answer telephone calls and respond to inquiries about birthday party reservations.

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